Privacy Policy

1. Introduction

Marrakechfood.tours ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

For the purposes of the GDPR, Marrakechfood.tours is the Data Controller. You can contact us at contact@marrakechfood.tours.

3. Personal Data We Collect

We may collect the following types of personal data:

• Name

• Email address

• Phone number

• Nationality

• Payment information

• Dietary requirements or preferences

• Any other information you provide when booking a tour or contacting us

4. How We Collect Your Data

We collect personal data when you:

• Book a tour through our website

• Sign up for our newsletter

• Contact us via email or our contact form

• Participate in our tours

5. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• To provide and manage our services (Legal basis: Performance of a contract)

• To communicate with you about your bookings (Legal basis: Performance of a contract)

• To send you marketing communications, if you've opted in (Legal basis: Consent)

• To improve our services (Legal basis: Legitimate interests)

• To comply with legal obligations (Legal basis: Legal obligation)

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights Under GDPR

Under the GDPR, you have the following rights:

• Right to access your personal data

• Right to rectification of inaccurate personal data

• Right to erasure of your personal data

• Right to restrict processing of your personal data

• Right to data portability

• Right to object to processing of your personal data

• Right to withdraw consent at any time

• To exercise these rights, please contact us at contact@marrakechfood.tours.

8. Data Sharing and Transfers

We may share your personal data with:

• Our booking system provider, Bokun

• Payment processors

• Other service providers necessary for delivering our services

We ensure that any third-party service providers we use are GDPR compliant and have appropriate safeguards in place for data transfers outside the EEA.

9. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

10. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@marrakechfood.tours.